
MAKIN' FRIENDS SINCE 2003
Your pet’s new best pals
Enjoy peace of mind knowing our dedicated team of pet professionals will keep your pals happy, healthy and cared for when you can’t be there. We treat every pet like family — and that’s our paw-mise!


OUR MISSION
We’re here to help your pets live their best lives, even on your busiest days.
Our goal is to keep your pets feeling as important, happy and comfortable as they are when you’re home. Avoiding stress, sickness and loneliness are our top priorities!

& I'M FRANCY!

Hi, I’m Jessica!
FOUNDER OF PET PALS
Originally from Texas, I relocated to Roanoke after making my way through Dallas, Cincinnati and Philadelphia working in office management. My husband’s job moved us to this beautiful town nestled in the Blue Ridge Mountains that I’ve absolutely fallen in love with and now call home with my family of four and two pets.
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Not long after landing in Roanoke, Pet Pals was born. I went into this business because I love animals and love to travel — but didn’t love the stress of leaving my pets behind.
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I started Pet Pals as a one-woman show. After having kids, I realized I needed a reliable team to balance family life with running a thriving business. Today, I’m proud to say I’d trust any member of my team to come to my home and take care of my pets while I’m away!
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In 2025, we’re celebrating 22 years in business. While we’re thrilled with our success, we’re always striving to improve and set the standard as Roanoke’s premier dog walking and pet sitting company. We’d love to welcome you to our family!




Our values
COMFORT
We believe pets thrive when they’re in the comfort of their own home. That’s why we’re dedicated to providing them with the best care, right where they feel safest.

COMPASSION
As pet owners ourselves, we’re in this business because we truly care about animals. We’ll make sure your pals feel safe, happy and cared for!

COMMUNITY
We’re proud to be part of the Roanoke community and believe in giving back. For every Pet Pals service booked, we donate a meal to an animal in need.



SERVICE AREAS
Pet care in Roanoke, VA
We proudly serve the Roanoke area & the surrounding neighborhoods listed.
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DOWNTOWN ROANOKE
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ROANOKE COUNTY
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OLD SOUTHWEST
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WASENA
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GRANDIN COURT
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RALEIGH COURT
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SOUTH ROANOKE
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CAVE SPRING
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HIDDEN VALLEY
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HUNTING HILLS
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PENN FOREST
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OAK GROVE
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CLEAR BROOK
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SALEM
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BONSACK
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DALEVILLE


Meet the Pet Pals team

