MAKIN' FRIENDS SINCE 2003
Areas We Serve in Roanoke and Salem VA
We provide in home pet sitting and dog walking across Roanoke and Salem, Virginia, plus many nearby neighborhoods. If you are close but not sure you’re in range, send your address and ideal visit times and we will confirm availability.
Pet Pals provides service in Roanoke and Salem, VA. We also cover surrounding neighborhoods throughout Roanoke City and Roanoke County.
What we do in your neighborhood
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Dog walking and dog adventures
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In home pet sitting for dogs, cats, and small animals
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Visit notes and photos after each visit
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Time based visits that work well for multi pet homes
Roanoke City neighborhoods
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Downtown Roanoke
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Old Southwest
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Wasena
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Grandin Court
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Raleigh Court
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South Roanoke
Roanoke County and surrounding neighborhoods
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Roanoke County
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Cave Spring
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Hidden Valley
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Hunting Hills
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Penn Forest
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Oak Grove
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Clear Brook
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Bonsack
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Back Creek
Salem
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Salem
Botetourt County
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Daleville
If you don’t see your neighborhood listed, contact us anyway. If you’re nearby, we may still be able to help depending on your address and the time window you need.
Not sure if you’re in range Send us:
Your address (or nearest cross streets) The service you want (walks, drop ins, cat care, etc.) Your ideal visit times. We’ll reply with a clear answer and the next step to book your meet and greet.
How scheduling works
Schedule a meet and greet. Get set up in the client portal. Book your visits and receive notes and photos after each visit.
FAQs (Areas We Serve)
Q: What cities do you serve?A: Roanoke and Salem, VA.
Q: Do you serve Roanoke County neighborhoods like Cave Spring or Hidden Valley?A: Yes. We serve many Roanoke County neighborhoods including Cave Spring, Hidden Valley, and more listed above.
Q: I’m in Bonsack or Back Creek. Can you help? A: Yes, those neighborhoods are included in our listed service areas.
Q: Do you serve Daleville?A: Daleville is listed on our Contact page as part of our service areas. Please send your address and preferred times so we can confirm scheduling.
Q: What if I’m just outside the listed neighborhoods? A: Message us your address and ideal visit times. We’ll confirm if we can take you on based on travel time and schedule.
Q: Do you charge extra for multiple pets? A: Pricing is based on time, which works well for multi pet households.
& I'M FRANCY!
Meet the Owner
Hi! I'm Jessica!
Originally from Texas, I relocated to Roanoke after making my way through Dallas, Cincinnati and Philadelphia working in office management. My husband’s job moved us to this beautiful town nestled in the Blue Ridge Mountains that I’ve absolutely fallen in love with and now call home with my family of four and two pets.
Not long after landing in Roanoke, Pet Pals was born. I went into this business because I love animals and love to travel — but didn’t love the stress of leaving my pets behind.
I started Pet Pals as a one-woman show. After having kids, I realized I needed a reliable team to balance family life with running a thriving business. Today, I’m proud to say I’d trust any member of my team to come to my home and take care of my pets while I’m away!
In 2025, we’re celebrating 22 years in business. While we’re thrilled with our success, we’re always striving to improve and set the standard as Roanoke’s premier dog walking and pet sitting company. We’d love to welcome you to our family!
Our values
COMFORT
We believe pets thrive when they’re in the comfort of their own home. That’s why we’re dedicated to providing them with the best care, right where they feel safest.
COMPASSION
As pet owners ourselves, we’re in this business because we truly care about animals. We’ll make sure your pals feel safe, happy and cared for!
COMMUNITY
We’re proud to be part of the Roanoke community and believe in giving back. For every Pet Pals service booked, we donate a meal to an animal in need.
SERVICE AREAS
Pet care in Roanoke, VA
We proudly serve the Roanoke area & the surrounding neighborhoods listed.
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DOWNTOWN ROANOKE
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ROANOKE COUNTY
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OLD SOUTHWEST
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WASENA
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GRANDIN COURT
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RALEIGH COURT
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SOUTH ROANOKE
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CAVE SPRING
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HIDDEN VALLEY
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HUNTING HILLS
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PENN FOREST
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OAK GROVE
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CLEAR BROOK
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SALEM
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BONSACK
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BACK CREEK
Meet the Pet Pals team
“I've been using Pet Pals service for years!”
“I have been working with Pet Pals for years and have always been so happy with the service. I love that I can go out of town and feel 100% secure that my fur babies are safe, happy and taken care of. The fact that they send pictures and updates multiple times a day also gives me visual and written confirmation that all is well at home. Highly recommend.”
KELLY T.
Google review
